top of page

MENU

MENU

MENU

MENU

MENU

Cielo Agency LLC ("CIELO," "we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy and Data Usage statement ("Policy") describes how we collect, use, and protect your information when you use our website, services, and products ("Services").

1. Information We Collect
1.1 Personal Information
We collect personal information that you provide to us, including but not limited to:

Name
Email address
Phone number
Billing information
Company name
Job title
Any other information you choose to provide
1.2 Usage Data
We collect information about your interactions with our Services, including but not limited to:

IP address
Browser type
Device information
Pages visited
Time and date of visits
Referring and exit pages
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information
2.1 To Provide and Maintain Our Services
We use your personal information to provide, maintain, and improve our Services, including:

Processing transactions
Managing your account
Providing customer support
Communicating with you about updates, offers, and promotions
2.2 To Improve Our Services
We use usage data to understand how our Services are accessed and used, and to improve their functionality and performance.

2.3 For Marketing and Communication
We may use your information to send you newsletters, marketing or promotional materials, and other information that may be of interest to you.

2.4 For Compliance and Legal Obligations
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers
If CIELO is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

3.3 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights
5.1 Access and Correction
You have the right to access and update your personal information. You can do this by contacting us at the contact information provided below.

5.2 Deletion
You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3 Objection and Restriction
You have the right to object to the processing of your personal information or request that we restrict its processing under certain circumstances.

5.4 Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format.

6. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our Services after any changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Cielo Agency LLC
info@cielo.agency

Cielo Agency LLC Privacy Policy and Data Usage