How to Build and Think Around AI Frameworks without losing the Human Connection

I get asked this all the time:

“How do you integrate AI into an agency?”

Or more broadly: “How can I use AI in my business if I’m not a tech company?”

And honestly, there’s so much you can do.You’ll hear people talk about automations, workflows, Zapier, Notion integrations, whatever.

And yes, all of that matters. You can build custom flows for your business, no matter what kind of business it is.

But here’s the truth: there’s a limit to what automations alone can do.

If you want AI to really work inside a human-first business, whether you're a creative team, a service provider, a consultant, or a studio you need to think beyond the task automation.

You need to ask:

How can AI support the way we think, not just the things we do?

That’s exactly what we’ve been working on inside CIELO.And here’s how we’re doing it.

✅ 1. Automate the Repetitive. Not the Human

Let’s start with the obvious:Yes, you should automate workflows.Yes, you should stop doing things manually that don’t require creativity.

But don’t confuse that with replacing the human part.

Because here’s the thing:People don’t hire us because we can write a caption or generate an image.They hire us because they want another human’s opinion.

They want someone to look at their brand and say:“Here’s what I’d do. Here’s what you’re missing.”

You can’t automate that.

So we automated the backend, the formatting, the structuring, the templating — while protecting the front end, where real creativity and nuance happen.

✅ 2. Break Down the Way You Think — and Teach That to AI

This is where most people stop.They automate tasks. We automate thought processes.

We asked:How does a strategist on our team actually think?What steps do they follow when creating a brand strategy?What do they notice that AI won’t?

And then we started building our agents.

Right now at CIELO, if we get on a call with a client, we record it.The transcript gets uploaded to our dashboard, along with brand files, questionnaires, research.

Then, when the client hits “Sync with Agents,” it runs through three smart agents we've trained:

• A Brand Strategy Agent

• A Content Strategy Agent

• A Growth & Market Agent

  
  

Each one replicates how we already think as humans.Not just a prompt, but a reflection of how we make decisions.

We’ve already been doing this manually for years.Now we’re just turning it into a system that can run on its own.

✅ 3. Keep the Human Touch (It’s Why They Came to You in the First Place)

Here’s something important that a lot of people overlook:

Even if AI gives better answers, people still want to talk to a person.

Let’s take therapists, for example.You can open ChatGPT and pour your heart out.You’ll probably get a super logical, non-emotional, and even well-structured response.But people still book therapy sessions every day.

Why?

Because they want to connect with another human.They want to be seen. Heard. Understood.

And funnily enough, the best therapists today?They’re using ChatGPT too.

Some people even talk to GPT first, break down their thoughts, then bring that clarity into their therapy session.That’s when you see real value: when AI becomes an enhancer, not a replacement.

It’s the same in creative work.

People still want someone to guide them.Even if it’s just telling them what they already know, but in a way that feels human.

✅ 4. Build a System That Runs in the Background (So You Can Show Up Stronger)

Here’s where we’ve taken it further inside CIELO:

We’re building a dashboard platform that turns all of this into one smooth experience:

• The client fills out their onboarding form

• Uploads their brand documents, strategy PDFs, recordings

• Our team uploads the call transcripts in the backend

• Then everything syncs with our internal AI agents

  
  

What used to take 4+ hours of internal work… now takes 30 minutes.But more importantly — it doesn’t feel robotic.

The output is still rooted in how our team thinks.Because we trained the agents that way — based on real processes, years of client work, and what we know works.

So instead of throwing random prompts at ChatGPT, we’re saying:

“Here’s how we think. Now let’s build a system that can replicate that.”

And when the client hits Sync With Agents, the strategy gets updated in real time.

They get:

• Summaries

• Strategic docs

• Downloadable PDFs (brand strategy, content map, market insights)

• A clear direction without needing five follow-up emails

  
  

🔁 Final Thought: AI Doesn’t Replace the Human. It Removes the Noise

If you’re a founder, consultant, or creative operator trying to integrate AI into your business, here’s what I’ll leave you with:

You don’t need to be an AI company to use AI well.You just need to understand where your value really is.

Automate the things that don’t need your brain.Teach AI to think the way you think.Let it organize the mess, so you can focus on what matters:

Thinking, innovating, connecting.

Because in the end, people still want people.

They just want faster, sharper, more intentional people.And that’s where AI can make you better, not less.

🚀 Want to See It?

We’re quietly testing our new client platform internally. If you're a founder and want a peek inside, shoot me a message.

Let’s build the future of creative work:

AI-powered. Human-led. Built to scale.